CIOs share SaaS contract advice on pricing, customization and more

February 26, 2009 Published by  SearchCIO-Midmarket.com Weekly Tech Advice CIO SaaS contract advice, from pricing to customization Christina Torode, Senior News Writer Looking back on a Software as a Service (SaaS) contract or project, just about every CIO or high-level manager involved will tell you he wished he had done something differently. For Adam Sokolic, vice president of product management at National Retirement Partners Inc. (NRP) in San Juan Capistrano, Calif., that gotcha happened after the ink was dry on his SaaS contract, when his staffing levels changed. "We laid off 15 people and [the SaaS vendor] won't let me drop [their licenses], so I have to pay for them for the next six months," said Sokolic, who is in charge of SaaS projects at NRP, a retirement plan broker/dealer with 130 offices and 400 registered financial advisors. If you're gearing up for a SaaS project, here are a few tips on contract negotiations, data protection and project management direct from those who have SaaS installations in place. READ THE TIPS   ADVERTISEMENT   Get the most out of SearchCIO-Midmarket.com SearchCIO-Midmarket.com's Tips - Insight from the brightest minds in the market. Data center outsourcing: 10 best practices Single sign-on: Sensible security on scale Simplifying risk assessment frameworks Database security: Limiting access is key   ABOUT THIS E-NEWSLETTER This e-newsletter is published by SearchCIO-Midmarket.com, part of the TechTarget network. TechTarget provides IT professionals with the resources they need to perform their jobs: Web sites, newsletters, forums, blogs, white papers, webcasts, events and more. Copyright 2009 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. If you no longer wish to receive Weekly Tech Advice from SearchCIO-Midmarket.com go to unsubscribe: http://searchCIO-Midmarket.techtarget.com/u?track=NL-974&em=sekhargreen%40gmail.com&uid=4946246&eid=690173& Unsubscribe requests may take up to 24 hours to process; you may receive additional mailings during that time. A confirmation e-mail will be sent when your request has been successfully processed. Please note, this will not affect any other subscriptions you have signed up for. Contact Us: SearchCIO-Midmarket.com Member Services 117 Kendrick Street, Suite 800 Needham, MA 02494 Contact: Webmaster@techtarget.com When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy: PRIV LINK